Fan Mail with Fiona #93

It’s me, Fiona, back for another round of fan mail! As always, for my past answers, click here! If you miss me, you can always head to KinzPost and send a letter or a package, and I’ll deliver it for you! Don’t forget, you can add me as a friend by going to KinzChat and adding Fiona Feathers (include the space!).



Dear Fiona, Does adopt a pet with pet medallions count as adopting a pet? Because my sister thought she would be able to unlock the adopt a pet option. Thanks, CuteSarahFriend





Thanks for your question, CuteSarahFriend! Adopting a Medallion pet does not have the same effect as adopting using an Adoption Code or through the W Shop. While Adopting a Medallion pet will get you many of the adoption gifts, it does not extend your Full Membership.





HI FIONA! I had a quick question! On here when you press on ” Newz blog ” it brings you to some news, then when you press recent news it brings you to different news why? I know this is probably a simple question! Ha! Hope you help! THANKS!! HAPPY HOLIDAYS!! – AddieClaire11





Hi, AddieClaire11! Let me see if I can help you here. When you click on Newz Blog, it shows you everything that’s posted, in all categories. So articles that are in the eStore category don’t necessarily show up on the front page, but it will show up here. The front page shows everything from our Announcements category, and Recent News shows you the rest of the Announcements that aren’t on the front page anymore.






Hey Fiona! I’m a member with a new account and I’m on the “Keep in Touch: Playtime with your pet’s friends!” and it asks me to play Checkers with a friend. I’ve played about 10 games of Checkers and nothing has happened! I’m really sick of Checkers now. Can I fix this? Thank you, Unicorngirl2000



Sorry to hear you’re having trouble, unicorngirl2000. By any chance, have you won any of those games of Checkers? That’s the key to passing that part of the challenge. If you have won a game, please contact so they can take a look.








Want to write to Webkinz?

Send your letters to:

Ganz #04360 Industrial Parkway

Cheektowaga, NY



Have more questions? Ask them below and you might be featured in the next edition of Fan Mail with Fiona!


58 Responses to Fan Mail with Fiona #93

  1. THEFLASH says:

    do webkinz codes expire ?

  2. THEFLASH says:

    hey i have a question when you right in a code for the code shop and it says its invalid does that mean its used or not correct because i got a lil kinz mouse and put t in and it says its invalid and i paid a lot for it please help with this issue it happened to three of my pets that i bought

  3. abbytay123 says:

    Dear Fiona, When will thew quiz, surveys and polls come back?? I used to love to see everyones answers and the questions! I miss them but they’ve been gone and we got no notice.

  4. princessali says:

    I was searching for the green snake like Sally Webkinz, how come I cannot find it? Maybe I’m searching wrong, can you post the link or direct me where to find it? Thanks so much!!

    • Sally Webkinz says:

      It’s the Green Shimmer Snake. Doesn’t look like it’s currently available on Ganz eStore. They cycle their pets in and out regularly. If they do a green promotion for St. Patrick’s Day, it’ll probably show up, and it’ll more than likely be available for National Snake Day in July.

  5. TaffyKitty12 says:

    Also, does anyone know if there are going to be any new plush releases this month? I’ll admit, I am getting a little worried… it’s not like Ganz to skip over a month like that :s I know they couldn’t have possibly run out of ideas, considering all the suggestions we players give them on a regular basis.

  6. TaffyKitty12 says:

    Another great round of Fan Mail! ^w^ Thanks for answering all our questions, Fiona!

  7. Neette says:

    I can NOT play the EARN FREE PRIZES could Not yesterday and then you fixed it. BUT now can not play again. PLEASE HELP PLEASE.

  8. chloetyuiop1 says:

    Hi there Fiona! I adopted a pet Axoltol a few days ago but I’m having problems with it that another player I know who owns one has these issues as well – when viewed from the front but facing towards the left, her hat comes off. Another issue is that bigger shoes like sandals don’t work because the legs of the pet isn’t layered right so the leg goes over the foot itself. Please fix this! I would love to have my Axoltol actually be able to wear shoes and be able to Ski on my ski slopes without issues.

  9. Neette says:

    Thanks for getting ” EARN FREE PRIZES ” back up THANK YOU :) :) :) :)

  10. 73kibarry says:

    Dear Fiona, I was wondering why it is six months and I only need one gem left for the Crown of Wonder but most days when I go to the cave it is most likely to be found it I end up not finding any gems or gems I have multiples of. I recall playing this when I was really young with my mom and we had multiple Crowns of Wonder. Just wondering if it is because it is the last gem I need or if there is a glitch. Thanks for all your help!

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