Fan Mail with Fiona #94

It’s me, Fiona, back for another round of fan mail! As always, for my past answers, click here! If you miss me, you can always head to KinzPost and send a letter or a package, and I’ll deliver it for you! Don’t forget, you can add me as a friend by going to KinzChat and adding Fiona Feathers (include the space!).



Hi, I was wondering why my old account was ‘expired’ Webkinz is my favorite and I was wondering if it was ever possible to still have that account. Thank you – Sneally123





Hi, Sneally123! Let’s see if I understand the question — you see, Webkinz World accounts don’t really expire the way they used to anymore. Once your full membership expires, you can still play as a free player! But if you haven’t logged in a long time, a few other things might happen. After 18 months, your account is archived. If you try logging in, you’ll get a message that your account has to be retrieved from the archive, but you should be able to log in normally after 24 hours or so. If your account has been inactive for 7 years, we are legally required by privacy laws to delete the account. In that case, you would not be able to retrieve your account. If you do not remember your username and password, please get in touch with





What ever happened to the game Bamboo Break? From what I’ve heard it was only around for a couple years, and when it was removed from the Arcade, people thought it was just being updated, yet it never returned. Is the game officially retired or is it possible that it will return? – CheekyCat





Thanks for the question, CheekyCat! Bamboo Break was retired. While there is a possibility it might return one day, there aren’t any immediate plans to do so.






Dear Fiona, what kind of dog is Arte? He kinda looks like a Labradoodle. =D – FoxesRule612



Not quite, FoxesRule612! Arte is, in fact, a golden retriever… just like his nephew Sparky!








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63 Responses to Fan Mail with Fiona #94

  1. cupcakeflowers says:

    Hey Fiona, Maybe you can help me. Today I found the gem of the day at the Curio Shop. It is the Torch Treasure. Arte Fact said that because I found the gem of the day, he would give me 120 kinzcash and a special surprise gift if I sold my gem. So I did. But then he just gave me the kinzcash and no surprise gift! And on top of that, I do not have the gem yet, so this was the first one I found! So I sold it and did not get a gift like he said I would! So Now I have No gem, and no surprise gift box, and no gem I can say I got as the gem of the day! So if there is anyway I can at least get my Gem back I would appreciate it. And even if I do get my gem back I will not be able to say I got it as the gem of the day. And maybe you should change what Arte Fact says when you get the gem of the day so this does not happen to me again or anybody else. Hope you Can Help, Cupcakeflowers

  2. GigglyGanz says:

    Hey Fiona! Quick question. I’ve heard that Adobe Flash will be shutting down in 2020. Will Webkinz shut down as well, or will you find a way to keep the game up?

  3. Zooooooz says:

    I have collected all my park candy, according to my banner messages. Does the prize show up in my dock automaticallyicious?

  4. gameguy411 says:

    Dear Fiona, How often will Webkinz stand-alone mobile games be released? I’m glad that Goober’s Lab is available stand-alone, and I downloaded it so I can play it any time. I would like to know more about these games. – gameguy411

  5. red2white says:

    Iam all done getting candy in the park. Connot get the sweetheart pantry fridge

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