It’s me, Fiona, back for another round of fan mail! As always, for my past answers, click here! If you miss me, you can always head to KinzPost and send a letter or a package, and I’ll deliver it for you! Don’t forget, you can add me as a friend by going to KinzChat and adding Fiona Feathers (include the space!).
Hi Fiona! Next time the club house has a special even and someone to ‘click’ on for a prize. . . Can they seat the person in a chair? Like Santa? Or put them up higher? The lost pig, cow, and rescue moose were all covered in visitors and impossible to access. Something should be done! Thank you ) – Sollace
Thanks for your suggestion, Sollace! I believe the team has something special in mind for the next big event.
Hello Fiona! I was just wanting to know, is there any way we can change our usernames? Thank you very much! – cottoncandykayla
Unfortunately, there’s no way for you change your username, greeting name or pet name. Sorry! Customer service will sometimes change them if they are inappropriate or contain personally identifiable information, but that’s about it.
Hello Fiona, I just recently adopted a pet that awarded me a Super Bed Box. I wanted to get the Lunar Moon Bed but it wasn’t one of the choices. I don’t recall seeing any notification of retirement. So, is this Super Bed, in fact, retired or is it just an oversight that it’s not part of the choices? Thank you!! Your friend, Powerann.
Sorry, Powerann! The Lunar Moon Bed was retired back in 2016.
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Send your letters to:
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Cheektowaga, NY
14227-9903
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Hi, Fiona! Our family has been playing Webkinz for years. Our all-time favorite fashion choice is the Star Fly Pants. It has Contest Winner! Designed by lll by Wilbur in the description. When did the contest take place? Is lll still playing? Thanks!
I don’t understand why we can’t rename our webkinz. Will we ever be able to? Please let me know. (I have been asking for months.)
Hey Fiona, Is there ever a chance of a retired pet being available in the estore? All I want is to adopt a chinchilla but never any luck.
richtay – NO NEED to send anything to me . BUT if you really want to send anything I collect PET FOODS I always get plenty of each so sending 6 of 1 type is fine . I don’t need anything though because the things I am sending are extras from my sis .
So glad someone wrote in about the Clubhouse problem. I found it infuriating.
Anyone who is a deluxe member.. can you send me a pool table and/or air hockey table? I’m trying to create a game room but cant buy either of those because i am not deluxe.. Thanks! my username is: oreothecutebun
Good questions everyone!!
Hello Fiona, It would be cool if there would be an arctic fox version of the webkinz fox kit pet that recently came out. It would be same pet but in a white color. It would be great. :)
Thank you, Fiona, for answering my question. I appreciate it, though I am saddened to find out the bed’s retired.
Hi Fiona, My Kids love you! I can’t belive how many letters they send you! They were wondering, why do they not make as many plushes any more? Also my youngest would like to know if they make a plush of you, you are her favorite, I made her one but you know, after 3 years things happen. Thank you So much!!!! It would mean the world to these kiddos if you responded! You are amazing! Keep doing what you do!