Notice Regarding Webkinz World Codes


The safest way to obtain Adoption Codes, Deluxe Codes, Feature Codes or any other Webkinz World code is through a direct purchase from Ganz eStore.



Your codes are yours to do with as you please, but there are potential consequences to purchasing codes outside of Ganz eStore.



Adoption Codes are an important part of your account security — unsealed codes could compromise your account.



We also cannot guarantee that codes obtained outside of Ganz eStore are unused. No refunds or replacements will be issued for codes obtained this way.



Additionally, if those codes have been obtained through fraudulent methods, they may be removed from your account and your account could be banned.

63 Responses to Notice Regarding Webkinz World Codes

  1. fluffybunnies says:

    Sorry if this seems like a silly questions, but does this mean codes you didn’t personally buy from the Ganz estore? My sister just made an account I wanted to buy something for her with my estore and give her the code as a welcome gift.

    • Sally Webkinz says:

      You are welcome to give her a gift. This is a notice for people buying codes from people they may not know well. If something seems too good to be true, it probably is.

  2. Cynthkinz says:

    Does this mean we aren’t allowed to buy Webkinz with sealed codes from sites like eBay or Amazon? Or does this mean we CAN buy webkinz with sealed codes from eBay and Amazon but not just the codes themselves? I’ve seen people selling Webkinz codes, not the stuffed animal, just the code on eBay many times.

    • Sally Webkinz says:

      We do not control what people do with their codes. We are simply giving fair warning that purchasing codes that were obtained through fraudulent methods may have consequences.

  3. kim77 says:

    If purchased on Amazon could that be a problem with the Code. I just purchased one.

  4. FoxesRule612 says:

    So does this mean if I buy or bought a code from a third party (without fraudulent methods), my account will be banned too? =(

  5. Unikitty16 says:

    Is it bad that we get codes for code shop on podkinz videos?

  6. shibbygirl420 says:

    hopefully I can get my account back :(

  7. meganroberts says:

    hello, this is heartbreaking to see because a lot of individuals in my community have been banned because of these codes. Yet, we must stay strong and remember that webkinz is for fun! It has come to my attention that it is national pet month. This is a stretch, but would it be possible to have a sale for the pets in the estore. It is a fun way to celebrate pets, as well as remember we should only buy points from estore and the actual webkinz site for our safety. Please consider!

  8. kinzklipfan says:

    Could you please clarify? I am in the habit of purchasing new plush (with codes) off of eBay. Just like what Itswebkinztime said, I’m also careful to make sure the plastic tabs are attached to the tag. So far I’ve had no problems with adoption. Plush pets are sold out from the Ganz eStore, so eBay is the main way to buy them, but does this mean that you’re saying that if a plush code WITH tags and the plastic still didn’t work, you wouldn’t replace it because it wasn’t purchased direct from the eStore? I’m assuming this isn’t what you meant, but just to clarify, you’re not saying that using plush codes is “fraudulent”, right?

    • Sally Webkinz says:

      When you could purchase plush pets from retailers, customers were referred back to the retailer for refunds or replacements if there was an issue with the code. The retailer then deals with Ganz. That policy hasn’t changed. If those plush pets were purchased from Ganz with a stolen credit card, then they would be fraudulent, but given that there are no plush available to purchase directly, that is an unlikely case nowadays. If you purchase a pet from eBay and the code does not work, you have to take it up with the reseller.

      • kinzklipfan says:

        Oh okay. So basically, if I’m sure the code is sealed including the plastic tabs and it works fine, it’s probably not a problem? And if it doesn’t work, I won’t be banned? Sorry for all the questions. I just want to make sure I’m not penalized because I buy plush off of eBay. Thanks Sally.

      • tinygma says:

        I sadly sve extra pets ehen I wounthem at the local store on sale. I have a small hamper with about 10 . I o buy at estore so these are for emergencys where I nee a new pet right now. I dont sell them but maybe share with gran baby . So my plush pets should still be fine .

  9. lemony says:

    Thank you for this post! Lots do code trading. Hopefully they are legit but totally understand why ganz can not guarantee something traded or bought from a 3rd party!

  10. Itswebkinztime says:

    This is a good reminder. I tend to order a lot of my webkinz off of eBay, and I always check to see if the plastic piece that attatches the code to the pet’s paw is still there. There should always be a piece of plastic (that I have to cut with a scissors in order to remove without tearing the plush.) If it is there, I feel pretty safe. I don’t think there would be any way to access the code if the plastic piece was gone. It’s kind of hard to explain haha. I hope everyone knows what I mean.

    • gingerdare says:

      I totally understand. I used to buy the plush in the store and I always had a hard time getting the plastic off in my impatience to play with my new webkinz.

      • ArcanineEspeon says:

        hey, gingerdare! Thank you so much for helping me with Molly’s Slide a while back! I’ve been hoping I could return the favor at some point. Right now I have 3 accounts that can trade and send items via Kinzpost, and one is Deluxe (only for about 10 more days) so if there were any recent items you missed let me know and I might be able to help!

      • Itswebkinztime says:

        Haha, yeah. XD I miss the days when webkinz were actually sold in stores. Good times!

    • Resonatingthunder says:

      Funny story-This is probably super rare, but I got some webkinz from a seller on eBay who said they didn’t know if the codes were used. When we got the plushes in, we assumed the codes were unused because the little plastic thing was still on and it looked brand new, but it turned out the codes WERE used! It’s possible to slip the paper out without having to cut the plastic tag. That’s never happened to me before or again though.

      • Itswebkinztime says:

        Oh wow! :0 That makes me kind of nervous because I have some pretty expensive webkinz that I’ve ordered and I haven’t put online yet. Now I’m going to be thinking about whether or not the codes actually work. It’s probably unlikely, but still…

    • ArcanineEspeon says:

      I would generally 100% agree with you, but I had a situation a while back where, kind of a long story but the seller ended up giving me the code before mailing the plush because of a huge delay in communication. the code worked perfectly but when I got the plush no tags at all had been removed or moved. it would have been very difficult to pull out her code, read it, and put it back without cutting the plastic string, loosening the ribbon, etc. I’m still mystified.

      • Itswebkinztime says:

        Hmm, that is strange! I wonder how they were able to do that. There’s no way I could remove a webkinz tag without it being noticeble that it had been tampered with.

        • ArcanineEspeon says:

          Looks like Resonatingthunder told a story about something similar happening, but I can’t really visualize the work-around they’re talking about.

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