To ensure the security of all our player accounts, we have put in place a requirement that all players update their account password before logging into Webkinz World. Players will only have to do this once.
We have streamlined this process for you. When you log in with your current password, you will be given this prompt telling you to update your password:
You will be automatically taken to the Change Password:
Here you can simply enter your new password, and then again to confirm it and click Apply. You will then be taken right into Webkinz World to begin playing.
We are asking that all players use at least 8 characters for their passwords. We encourage players to use both numbers and letters in their password for added security.
UPDATE (04/24/2020): UPDATING YOUR PASSWORD ON MOBILE
- Open a web browser on your mobile device (e.g., Chrome or Safari)
- Go to webkinz.com
- Tap on the gray menu button (3 horizontal stacked lines) in the top right corner of the screen to open the menu
- Tap on “Change password” to go to the mobile Change password screen
- Follow the same steps listed in the article above
Remember, you will only have to do this once. The next time you log in, you will go right in. The security of our player accounts are of utmost importance to everyone at GANZ. We appreciate your patience with this inconvenience.
Your Furry Friends in Webkinz World.
webkinz newz required my old password just now
I changed my password after I heard about the breach on the news but then . Then, late to the party, you made it a requirement, but the steps didn’t work to change it via mobile, and I missed 2 days of time capsules because a family member was critically ill in the hospital and my mobile was all I had. Thankfully they are doing better, or I would have the time or energy to care. But this is lame. You’re not even telling people you were hacked, and then you made it a pain and made some of us lose out on stuff :(
I have not got my 2 account back yet.l been trying for 2 days.i tried everything
Me too
I changed all the passwords on my accounts and still had a warning come up from McAfee that they stopped a suspicious address trying to access my Webkinz site. I use the app. What is that all about?
I am having a small dilemma. I changed a password for an account but did not write it down and now i cannot change it because I didn’t write it down. I have tried going through the parent email. It only gives me the error “An SQL exception occurred” and I was not using special symbols in the new password. I messaged the support email and haven’t gotten a reply. Please help.
I’m having the same problem
What if some items where taken from an users account before the incident was found? Will the user get the items back?
Sorry to post this here- I posted to the trading forum but I can’t find my message I posted, I clicked submit but it just took me back and I don’t want to post again until I know what’s happening….
if we change the password on webkinz world the day yall said we had to do we have to chage it again
I’m not sure if that was suppose to be a question, but no. If you have already changed your password since the first time they said to, you don’t have to do it again.
thank you
I cannot enter my account now.
Schools usually force you to change your computer password 3 times a year so this takes everyone in Middle or High school back to middle and High School experience bright side now kids are prepared for Middle and High School
lol true just had to change my tablet pw this morning too
Lol, not even in high school yet.