Did you know that there are amazing deals happening,
over at the eStore right now — June 9, 2022?
If you’ve had your eye on some great eStore swag, head over to Ganz eStore to learn more and swipe up some awesome deals!
Like great Pet deals!
Or great item deals!
You may find these Cyber Thursday deals and more at both W-Shop and Ganz eStore!
hello sally so nice of you for your help, I have a question, I auto renewal my deluxe, each year automatic, and two times now they added more to it, after I had already got the pet, its the berry seeds, if its the same pet, for the year, why don’t they give us the ones who auto renew in may, the same, this is two times, I didn’t get the berries, they add them right after, should I not auto renewal, I wish they could let us get the items two if we already bought the same deluxe yearly set, can they let us get those seeds? thanks just makes me think why auto renewal
You’ll need to contact webkinzsupport@ganz.com about this.
why is more percent off for furniture??
It says in the estore points promotion you get five Mystery bags if you buy 130,000 points, but it only gives you one bag when you do it. Surely if you offer five free bags the buyer should get five free bags and not just one.
Did you purchase it and not receive all 5? If you just saw one in the check out process, that’s just a quirk of the system. If you didn’t receive your 5, please contact ganzestorecs@ganz.com
Thank you for your help. They did actually turn up when the email came through confirming the purchase. I am about to open them and looking forward to some lovely surprises.
Could you please put the Grey Arabian on the W-Shop?
Oooooo, so many good stuff. I hope in July you have a promo thing with eStore points and let the Northern Trails Wolf be in it like you did last July. I’m waiting for another good deal, lol.
Well it finally happened to me: as I was putting items into my cart for Cyber Thursday, I was logged out and now get a message that I haven’t used my account in awhile, so need to contact customer service. And I purchased items as recently as June 1, 2022. So I can’t participate in Cyber Thursday unless this gets cleared up right away.
Email ganzestorecs@ganz.com if you haven’t already
Thank you, Sally Webkinz. I phoned the number listed on the Ganz eStore site, and got the message to use this email address, which I did right away. It has been resolved. Appreciate the quick response from all of the Ganz staff.