GanzWorld & Webkinz Newz

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This topic contains 1,360 replies, has 530 voices, and was last updated by  Sally Webkinz 1 week, 3 days ago.

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  • #858321

    webkinzworld
    Key Master
    1. #2274807

      Hi! Please help, my fifth firework panel will not be placed on any of my walls. What should I do?

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      • #2275547

        The issue will be fixed on the next maintenance day May 6.

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    2. #2273611

      Traveller
      Member

      @sallywebkinz Hi Sally, I am in desperate need of help on a password issue. Who should I write to? Thanks, Traveller PS Hope you have recovered from yesterday’s celebrations!

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      • #2273893

        Sally Webkinz
        Key Master

        You’ll need to send an email to webkinzsupport@ganz.com. If you have a parent account, you may be able to use that to reset the password.

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    3. #2268619

      12hope34
      Member

      Will the Wacky Carnival log out games ever come back? Or is there perhaps a way that we vote for them to? It’d be amazing to have it back and a fun way to win prizes

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    4. #2265541

      juliabrookec
      Member

      Hi all! i am currently trying to find out who it is that sings the 2009 webkinz song “the dog on the front of the tag” please let me know if you know!!!

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    5. #2261393

      Running into troubles with Adventure Park~ Digging for treasure in a quest and although following hot and cold clues I knew where to dig there are two piles where I can’t dig at all. I wasted a ton of digs digging up the rest of the room, but these two are still sitting there, and I can’t finish the quest. If you want a screenshot, I took one of the room and the two remaining piles that can not be dug up.

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      • #2273505

        Still haven’t gotten any help on this~ Tried submitting to CS, but I don’t think it went through. Can’t get anywhere on the quest.

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        • #2275767

          alucard
          Member

          Purplesquirrel90, I think there are a lot of players having the same issue with this Adventure Pack. I’m stuck in the same place you are. I’ve tried to get help, but have heard nothing back either. The slowness of a reply, or the sometimes never getting a reply, is the most annoying thing about Webkinz. HOPEFULLY, this issue will be fixed when Webkinz updates on May 6. I really wish Webkinz would answer our questions without making us wait and wonder why. Answering us as soon as possible, even if it’s to say “Thanks we got your message. Answer coming soon.”, would be nice. It would make us feel like they “really do” care. Just hang in there, Purplesquirrel90! You aren’t alone! :-) – alucard (farout1)

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      • #2277919

        bananasbw
        Member

        @purplesquirrel90 & @alucard…I had the same problem too so I sent a message to webkinzsupport@ganz.com on April 17th & they got back to me on the 23rd. They said “We have pushed you thru’ the task (Key to The Lost City) you were stuck at. Hope this helps with progressing further in the Quest”. And it did! I was surprised when I did get a reply, which I didn’t expect so soon, because they had to deal with the password issues people were having. Reporting from my treehouse, bananasbw :D

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