texasbeth

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  • March 23, 2015 at 11:54 am in reply to: GanzWorld & Webkinz Newz #921036

    texasbeth
    Member

    My account will not load the WShop, the Adoption Center, or many of the games. It has been this way for some time. Please address this issue, somehow!!! I have tried many times in the past to use the ridiculously ineffective tech support email system. I never receive a reply. In effect, your company offers no customer service whatsoever because of this. I have cleared my cache many times, thank you very much. I have the latest version of Adobe Flashplayer. What else can I do?

    March 23, 2015 at 11:54 am in reply to: Make Suggestions! #921034

    texasbeth
    Member

    It is so difficult to get tech support. Please make it easier! I have not been able to use the WShop, adopt a pet, or play many games for a long time. I have spent thousands of dollars over the years on Webkinz, and I cannot get any response from your company. I fill out the form with my email address, and never receive a response. That is such poor customer service, it’s almost criminal.

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