If you already have an account have your parent visit the Parent’s Area from the home page and create a Parent’s Account. The parent’s email they use to create their Parent’s Account can also be used to recover your Webkinz World user name and password. Then, if you ever forget your login information, just click the “Forgot Login?” button on the login screen, choose the Parent’s Email option, and then enter the parent’s email they used to create their Parent’s Account. Your user name and a link to reset your password will then be sent to that address and you’ll be back in Webkinz World taking care of your pets in no time!
Nope, I tried recovering my password OVER twenty times and it didn’t work. What do I do? :(
Contact firstname.lastname@example.org for assistance
mine doesn’t recognize any of the addressess i use.
I’m trying to log into one of my older accounts for nostalgias sake and I remember every detail about my account except for one of my pets names. This is a required field when I’m trying to log in and I’ve emailed email@example.com already, do they respond to their emails? Is there an alternative to logging in without having to remember a pets name? Thank you :)
Is there anyway to find out what your parent email was? I made my account many years ago and just wanted to revisit it. I know my username just can’t remember the email or password.
You will need to contact firstname.lastname@example.org. Not every account has an email associated to it. You could also just try creating a parent account for your account.
So my laptop/computer messed up and I dont got the same email no more and I play my new account on the mobile and it limits me to everything. The app is really bad when will you be able to fix it all I cant even access my friends. :(
Hello, I’ve left Ganzworld plenty of emails in request of reactivating my account and haven’t yet had any response from them. Can you guys please respond. Thank you.
Please make sure you are contact email@example.com for assistance with your Webkinz World account. Please note that our customer service department is currently experiencing higher than average requests and may take additional time to get back to you.
I’ve contacted there on different emails and they don’t reply. I don’t think Webkinz will help you recover the original accounts, I believe they’ve given up on that and moved to the new reboot.
Untrue. If they haven’t responded, they must not have received the email. This happens sometimes — you might have better luck contacting through Twitter or Facebook, or trying something like a Gmail account.
Sally Webkinz Some of us can’t have Facebook or Twitter but some of us have emailed.
Does ganz actually respond to emails?
Yes but they don’t understand me because I’ve been trying to get my http://www.ganzestore.com/ password because I went back to my old email and they close early. So I have a feeling they’re already closed but they won’t be open till 5am and tomorrow is a holiday so I don’t know if they’ll be open but it takes awhile to email you back
We are based in Canada, so it’s not a holiday for us here. :)