Fan Mail with Fiona #103

It’s me, Fiona, back for another round of fan mail! As always, for my past answers, click here! If you miss me, you can always head to KinzPost and send a letter or a package, and I’ll deliver it for you! Don’t forget, you can add me as a friend by going to KinzChat and adding Fiona Feathers (include the space!).




Hi! I’ve wondered for several years what Polarberry tastes like/what you’d imagine it to taste like. It looks so delicious, and it’s the greatest of all the berries! At least, in my opinion (: A friend of mine would also like to know What Goo Goo Berry tastes like. – Wysteria





What a wonderful question, Wysteria! I decided to taste both a Goo-Goo Berry and a Polarberry and see for myself. The Polarberry reminded me a bit of blueberry, but with a hint of mint! It was juicy and refreshing… and made my mouth feel cold. The Goo-Goo Berry was very chewy — kind of like a bubblegum texture, and each chew tasted a bit different… a little bit of strawberry… a little bit of kiwi… even a little bit of banana. I have a feeling that these special fruit probably taste different to everyone who tries them!





Dear Fiona, could you tell us the best ways to get exclusive items? If we send a letter to Webkinz (to the address listed) what will happen? – snowpuff529





Thanks for your questions, snowpuff529! I’ll answer your second question first… if you send it to the address listed below, it will eventually get forwarded to my office, and I might pick it to post here! (Comments are obviously faster, and don’t require postage!) As for your first question, here goes:

There are a few ways you can get your own Exclusive items. 1.) You’ll get a random Exclusive item with every pet adoption. 2.) You can collect and redeem Wish Tokens in the Wish Factory to get the Exclusive item of your choice. 3.) If you get three Wishing Wells in the middle of row of Wishing Well 2, you can pick the Exclusive item of your choice. 4.) You can trade for one in the Trading Room.

Hope that helps!








Hi Fiona! I really love the game “Hatch the Dragon,” but I’m not a Deluxe Member and aren’t really interested in becoming one. In the mobile app, I can buy a Deluxe game for 2500 eStore points. If I do this, will it also be unlocked on the desktop version? – OfficialSassy




I like Hatch the Dragon, too! When you unlock a game on the mobile app, it only applies to the mobile app — you would still need a Deluxe membership to play the game through the browser or the Desktop app. The Desktop app is not a version of the mobile app, so they don’t share that kind of information. But once you’ve unlocked it on mobile, you’ll always have access to the game through the mobile app, whether you’ve got a free, full or Deluxe membership!








Want to write to Webkinz?

Send your letters to:

Ganz #04360 Industrial Parkway

Cheektowaga, NY



Have more questions? Ask them below and you might be featured in the next edition of Fan Mail with Fiona!

70 Responses to Fan Mail with Fiona #103

  1. oakemily says:

    hey gurl I want to say hi and also can u tell miss bird to donate some kind cash. because am running out. thanks

  2. kadielle says:

    Hey, Fiona. Any news on when the Ganz World rewards is leaving? I have lots of money and don’t want to waste it. I’m trying to get triples of everything before it is gone.

  3. 336 says:

    Hi Fiona, Speaking of polarberries & googooberries, Would it be possible to add polar & googoo berries to the skyberry random berry harvest??

  4. Neette says:

    Are you going to be giving out any more Sapphire (blue) stones this month ? I need 6 more and I have not seen them for awhile. Sure hope you are going toooo. :) :)

  5. kiwikat says:

    Hi Fiona, still wondering why on all 3 of my accounts when I feed my pet something the list goes back to the beginning??? Then if my pet wants another I have to use the arrow to find it again…why cant it just stay where it was? Is it a flaw?? tnt3636

  6. KSC says:

    Hi Fiona! Have a great weekend! Wysteria, great question!

  7. queenz says:

    I really appreciated the appreciation day at the e-store on September 18. It was good to be able to get pet clothing at such reduced prices. What would have made it great was if we could have gotten the companion pieces as well, especially the headband that goes with the stunning gown and the dress that goes with the flapper headband. The hat for the royal guard uniform would have been nice, too. I decided to make a militia on one of my accounts. I am using the clothing machine recipes for the uniforms. I purchased the royal guard uniform for the officer.

  8. ClairebearWebkinz says:

    When purchasing an item from the Ganz Estore, it can not be sold back to the Wshop, traded, or sent via Kinz Post. Is there anything at all we can do with an unwanted purchased Estore item?!

  9. ClairebearWebkinz says:

    Anyone know where the floor and wall to the High End kitchen collection theme is located? I’ve looked everywhere, but seem to be at a loss. :/ Was going to purchase some estore points to purchase this collection but without the floor and wall featured in the image it’s included with, it seems as if I’m purchasing half of a collection :/

    • ClairebearWebkinz says:

      Ha, I found it. Available at the Ganz estore, wasn’t knowing I needed to log into another site and all, seems like if it’s just part of the collection it’d be included at the W Shop. But anyway I feel dumb now but I love webkinz and excited to get this collection. Go Webkinz!

  10. plentyofpenguins22 says:

    Anyone have an extra Wagon Wheel Decoration from Jumbleberry Fields that you can send to plentyofpenguins? I am making a room, but I’m not close to filling up my jar.

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