Fan Mail with Fiona #113

It’s me, Fiona, back for another round of fan mail! As always, for my past answers, click here! If you miss me, you can always head to KinzPost and send a letter or a package, and I’ll deliver it for you! Don’t forget, you can add me as a friend by going to KinzChat and adding Fiona Feathers (include the space!).






Dear Fiona, I recently became a deluxe member and finally have some estore points to spend. But, for some reason, I can only find my estore points at the W-Shop, and my estore account says that I have 0 estore points. Do I have to do something special to transfer points from my estore account from the W-Shop? I know my current accounts are synced because I bought my deluxe membership on my estore account. – starchic1010





Hi, starchic1010! When you signed up for Deluxe Membership, you would have set where your points are deposited. You could choose to send them to your Webkinz World account or keep them on your Ganz eStore account. You should be able to change where your future points are deposited — send an email to for assistance.





Dear Fiona: I have loved all of the contests that have come out recently–designing themes, room items, pets, etc. It’s always thrilling to see players’ ideas turned into real things! My sister and I are big fans of dispensers, and just for fun, we started designing a few of our own. I think we came up with some really great ideas, and so I can imagine what fantastic ideas other players must have! Do you think it would be possible to have a few dispenser design contests in the future? (Design a new dispenser, design a candy tree, design a patio plant, etc.) I think it would be really fun to enter some of our ideas, and to see what other players have come up with! – pinkiecupcake




That’s a great suggestion, pinkiecupcake! I’ll be sure to pass it on. Keep your eyes on the Share Center — you never know when the next design contest will be!






Hi Fiona! Ok webkinz day I logged into my account but it didn’t give me any of the prizes everyone else got. My siblings had logged in a few minutes before me and they all got them so I was really confused why it didn’t let me. Is there any way I would still be able to get them? – BabyCakes1357






Sorry to hear that, BabyCakes1357. Were you using the Desktop App, by any chance? When collecting log in prizes, you have to make sure you quit the app completely before logging in to another account. If you forget, you’ll need to log in through the website to get your login gift. Please contact about your missing prize.




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Ganz #04360 Industrial Parkway

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33 Responses to Fan Mail with Fiona #113

  1. itmustbenice says:

    please tell me what is the 3rd ingredient to mix with Best cupcake and Friends cupcake. Just tried honey and made GAK.

  2. madaw says:

    could you please make an adjustment for screen size for Webkinz app

  3. doodlesotheraccountnewz says:

    Hi Fiona, I have a suggestion for the SPREE game. It’s very disappointing to land on a ! and get a card that changes the mall credit space to a lower value. Those mall credits are hard to come by and it’s no benefit when the value goes down. It would be much better if the STOP or KC spots became bronze mall credit spaces or if the card specifically changed bronze to silver or gold and changed silver to gold. Thank you so much!!

  4. Gramkins says:

    FIONA, I bought a Monarch Butterfly last night. I think she doesn’t fill up her hunger very well. I tested it today and her “special tea” only moved her hunger 5 spaces. I then tested another pet. Their “special food” only took 3 to go from very hungry to full. Does my Monarch Butterfly need Dr Quack to fix her? Can you fix her?

    • Alphaowlbear says:

      Hi Gramkins – I don’t think there’s anything wrong with the butterfly’s special food . I tested my Sig Sea Turtle that has an Algae Green Tea and it only boosted hunger 5 points as well. I guess it’s because it’s tea which isn’t very filling compared to other PSFs that are entrees. Still though, disappointing to pay 25kc for such a low boost.

      • Gramkins says:

        Alpaowbear, Maybe we’re going to have to load up on a lot of high protein eggs, or something. Maybe seldom play with them, so they don’t loose power so fast.

  5. itmustbenice says:

    Wold you please repeat how we cash/use/trade in medallions Thanks

  6. samsterson says:

    Fiona, can you talk to the powers that be about the little floating pets? I have 2 and would love to give them or trade them since I will NEVER “wear” them. Can you put a bug in their ear?

  7. kinzklipfan says:

    Hi Fiona, one more question. I just received a Pinto horse with an usued Caring Valley tag. Even though the Caring Valley has been closed for years now, will the code still grant me with a tree?

  8. kinzklipfan says:

    Fiona, do certain games only award certain pet medallions? I know there are common, uncommon, and rare, but are certain common medallions only available on certain games? I can never seem to find the pig.

  9. megamom12 says:

    Fiona, can you please find out what happened to the Creamy Vanilla and Tangerine Toy Boxes?

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