Fan Mail with Fiona #59

It’s me, Fiona, back for another round of fan mail! As always, for my past answers, click here! If you miss me, you can always head to KinzPost and send a letter or a package, and I’ll deliver it for you! Don’t forget, you can add me as a friend by going to KinzChat and adding Fiona Feathers (include the space!).




Hi Fiona, I need help with my moonberry packing stations in my rooms they don’t really do anything…I bought 3 and sold 1 I feel like I wasted my money on them… Thanks for any help… kat6401




Thanks for your question, kat6401. The Moonberry Marmalade Machine is a decorative item only. They’ve been given away as prizes and used to be available as a buildable item at the W Shop.





Hey Fiona! Could you add the selling feature to the wshop on mobile? I have a ton of things I would like to sell. Thanks! :) – greenmagic77




You and me both, greenmagic77! Rest assured, that feature will be coming eventually. In the meantime, you can log in to to sell any unwanted items.




Hi Fiona! So for the past year or so I’ve noticed that if you go into your pet’s information page any time after adoption, their birthday appears as the date they were adopted, but you still get KinzPost on their birthday originally shown when you adopted them. Can you ask the developers why this is and if they can fix it? Thank you so much! -circusbear9




Hi, circusbear9! Our technical wizards are definitely aware of the issue and are working on a fix. With any luck, we should have birthdays sorted very soon!









Want to write to Webkinz?
Send your letters to:
Ganz #04360 Industrial Parkway
Cheektowaga, NY



Have more questions? Ask them below and you might be featured in the next edition of Fan Mail with Fiona!



115 Responses to Fan Mail with Fiona #59

  1. MyLittlePony2010EG13 says:

    Hi Ganz! I was wondering, in Amazing World, I unlocked a few Zing actions. But they’re not showing up in my backpack at all. I have some other accounts, and I didn’t unlock any actions from there, but they’re showing up in my other backpack on my other Amazing World account. And on the account that is not working, I actually bought zings, and there not showing up. Plus, I have 2 hamsters from Webkinz. They are only virtual. I got the code online, and now the paper code to that is gone. How do I get my hamster code back to register it to Amazing World? Thanks, MyLittlePony2010EG13

  2. stefieskates1 says:

    Hi Fiona, Can you better explain how the Helping Paws Club works? I have three helpers, but I only get Kinzcash coins as weekly gifts. How can I get the special clothes and furniture?

    • dixiecup says:

      I think I can actually help you with this answer. My friend who joined just as the program began had only been playing a very small amount of time. She wnet away for a holiday and well, you know, her pet wasn’t doing a whole lot. When she came back and started flower collecting and getting into full-on play mode, I started to see better prizes. This last week I got the flooring and 1000 KC, so I think it is dependent on how much they engage in the game. I think it was meant to be that way so that people wouldn’t just create ‘feeder’ accounts that would lay dormant, but to actually entice new members to experience the wonders of Webkinz World.

  3. 1John4_8 says:

    Hi Fiona!:) I was wondering if you know if there will be anymore pet design contests like the Halloween one? I enjoy them and hope that there will be more. Thank you!:)

  4. griffoned says:

    I remember complaining that We don’t have a Webkinz pigeon. And then I learned dodo birds were pigeons. And then I wanted either a rerelease or new version of the Webkinz dodo bird because the old one is so rare.

  5. Mrchaka says:

    Is ssible for Atre at the Curio Shop to add previous holiday items or items from previous celerbations to his shop. After a while u ind that u have just about everything he has to offer. I do see the trees, but would like have the chance to buy previous years holiday items. Thanks

  6. Elessar says:

    Glad to hear that birthdays are being sorted out. I didn’t at all care for a pet’s birthday being the same date as when it’s been adopted – It seemed chintzy to me, kind of like the pet was cheated out of having its own actual birthday date.

  7. circusbear9 says:

    Thank you so much for answering my question!

    • godgirl71115 says:

      hey circus bear did you send a letter or email to Fiona i sent a letter with a few questions but she never answered so do you send one question and does she only pick a few people thanks so much~~~godgirl71115

  8. Spiderhulkman says:

    I actually like that the certificates list their “Gotchya” day on them. I have my pets listed in a book with their “Gotchya” days and birthdays, so we can celebrate twice a year! :)

  9. THEFLASH says:

    hi fiona feathers, my freind bought the after party wallpaper and flooring and it doesn’t work on the w-shop it says that it lights up and she tried everything and it still didn’t light up plz make it work . Thx so much

  10. Alphaowlbear says:

    If you friend request Fiona Feathers and sent her messages, she will sometimes reply back with a gift. So far, she has sent me a Webkinz Cares ice cream sandwich and Fiona’s hat, shirt, and mailbag. They’re really cute prizes. Thanks, Fiona!

Leave a Reply