Important Announcement: Contacting Customer Support

 

Please note that the Customer Support email address is available again, as our technical issues are now resolved.

 

If you have a Customer Support issue related to Webkinz, you can contact us by email (webkinzsupport@ganz.com) or by submitting a ticket through our Support Page.You can access the Support Page by clicking here, selecting “Webkinz” and following the steps: https://support.ganzworld.com/

 

Thank you for your patience.

 

 

135 Responses to Important Announcement: Contacting Customer Support

  1. cat1611 says:

    Hi I am cat1611 .I can not get to my win2016 account .I can get to the top part but not the bottom part can you please help me the account end in the end of the month.Please help me thank you

  2. SnowFox0803 says:

    My niece made an account and we forgot her username. i sent an email. i paid for the deluxe monthly and if i dont get a response soon ill be in big trouble

  3. SnowFox0803 says:

    How long is the wait time for a response?

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