Please note that the Customer Support email address is available again, as our technical issues are now resolved.
If you have a Customer Support issue related to Webkinz, you can contact us by email (webkinzsupport@ganz.com) or by submitting a ticket through our Support Page.You can access the Support Page by clicking here, selecting “Webkinz” and following the steps: https://support.ganzworld.com/
Thank you for your patience.
forgot my password how to I get a new one?
You’ll need to contact webkinzsupport@ganz.com for assistance with resetting your password.