Please note that the Customer Support email address is available again, as our technical issues are now resolved.
If you have a Customer Support issue related to Webkinz, you can contact us by email (webkinzsupport@ganz.com) or by submitting a ticket through our Support Page.You can access the Support Page by clicking here, selecting “Webkinz” and following the steps: https://support.ganzworld.com/
Thank you for your patience.

Hi so I got all my yellow jumble berry jar filled and now it wont let me collect my prize
hi it wont let me use my sapling sprouts
Give it a go using the web app, not the browser version, if you haven’t already.
thank you!