sally

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  • in reply to: Make Suggestions! #2587712

    sally
    Key Master

    Visit the Curio Shop and tap on Amanda Panda. This issue is sometimes caused if your connection was interrupted the last time you were mining. If you have an unresolved gem, you’ll be able to keep or sell it and then go mining. If nothing happens, that’s OK — you should still be able to go mining after.

    in reply to: GanzWorld & Webkinz Newz #2552702

    sally
    Key Master

    Is this your renewal month? If so, you’ll receive a box when you renew

    in reply to: GanzWorld & Webkinz Newz #2552248

    sally
    Key Master

    The email address for eStore Customer Service is ganzestorecs@ganz.com

    in reply to: GanzWorld & Webkinz Newz #2552090

    sally
    Key Master

    You’ll need to contact webkinzsupport@ganz.com

    in reply to: Make Suggestions! #2543008

    sally
    Key Master

    If you click on the Options button at the top right you can turn your room view down to 1 room — all of other other rooms then disappear!

    in reply to: Adopting a Pet #2511793

    sally
    Key Master

    You can only spark with pets on your own account.

    in reply to: I Need This Item #2510449

    sally
    Key Master

    Welcome to the forum. Please note that external links are not permitted and you may only trade items for items through the in game system. You may not trade for points, money, codes, or equivalent. All of those activities are against our user agreement.

    in reply to: I Need This Item #2507243

    sally
    Key Master

    Please note that only trading of ITEMS for ITEMS through the in game system is permitted here. Trading for eStore points or cash/cash equivalent is against the User Agreement.

    in reply to: I Need This Item #2506469

    sally
    Key Master

    Talking about birthdays is OK. Sharing exact birthdays or other personal (and personally identifying) information is not OK.

    in reply to: I Need This Item #2503767

    sally
    Key Master

    You cannot trade using eStore points. It’s against our terms of service. You may only trade using the in-game system, items for items.

    in reply to: Webkinz – General #2495231

    sally
    Key Master

    Try playing while logged out of your GanzWorld account.

    in reply to: Webkinz – General #2495075

    sally
    Key Master

    You will need to contact webkinzsupport@ganz.com regarding the Mistletoe Mouse boxes. You’ll need to be more specific about your issues playing Peek-A-Newz. Make sure you go to the Events page and click Enter Campaign to get started.

    in reply to: GanzWorld & Webkinz Newz #2483727

    sally
    Key Master

    No, your GanzWorld account does not give you access to your Webkinz World account. If your account was purged, it’s no longer available.

    in reply to: Webkinz – General #2476983

    sally
    Key Master
    in reply to: Giveaways #2471647

    sally
    Key Master

    Your specific guessing game is against the rules. Please pick a different topic.