Gennelle Webkinz

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  • in reply to: GanzWorld & Webkinz Newz #914485

    Gennelle Webkinz
    Key Master

    Hi Marie. 1) Sometimes when you’re a Deluxe Member, your monthly gifts like eStore Points and the gift box can arrive a few days late. If your membership expires the next month, you won’t receive them at all. 2) The hunger/health/happiness meters are experiencing a glitch right now but they’ll be fixed soon. No need for KinzCash, but thanks for the offer! ;)

    in reply to: Podkinz Transcripts #904019

    Gennelle Webkinz
    Key Master

    This topic solely contains transcripts of Podkinz episodes. All transcripts written and submitted by listeners. Please note that despite our best efforts, transcripts may include typos or errors. Please use this format when submitting transcripts: EPISODE NUMBER: TITLE then NAME: [Speaks] NAME 2: [Speaks] etc. Thank you for participating!

    in reply to: Make Suggestions! #889026

    Gennelle Webkinz
    Key Master

    Because it’s part of the game design. Just like any other game, Spree has obstacles to overcome for the player. It’s like landing on a “bad” tile in Monopoly and losing money that way. No one at Ganz is trying to teach players how to lie and deceit. Thanks for your input.

    in reply to: GanzWorld & Webkinz Newz #885870

    Gennelle Webkinz
    Key Master

    Cool idea!

    in reply to: GanzWorld & Webkinz Newz #885869

    Gennelle Webkinz
    Key Master

    You can complete it as many times as you want!

    in reply to: GanzWorld & Webkinz Newz #885868

    Gennelle Webkinz
    Key Master

    Changing the prizes is in the works. Stay tuned.

    in reply to: GanzWorld & Webkinz Newz #882988

    Gennelle Webkinz
    Key Master

    Some of the items in the Super Surprise boxes are eStore items, which are not KinzPostable.

    in reply to: GanzWorld & Webkinz Newz #882987

    Gennelle Webkinz
    Key Master

    Hi hannahsox. If you’re experiencing a technical issue, please email Customer Support at webkinzsupport@ganz.com.

    in reply to: GanzWorld & Webkinz Newz #882986

    Gennelle Webkinz
    Key Master

    With the new W Shop, to see the Exclusive items, go to the Pets page and under “Adoption Gifts” for each pet, you’ll see a “Learn More” button for Exclusive items. It’ll take you to a WebkinzNewz article containing a gallery of these items.

    in reply to: GanzWorld & Webkinz Newz #882985

    Gennelle Webkinz
    Key Master

    Sell it to the W Shop to get 10,000 KinzCash!

    in reply to: Places in Webkinz World #882984

    Gennelle Webkinz
    Key Master

    Hi eberry12. The only team who can respond to this request is Customer Support, and they can be reached at webkinzsupport@ganz.com. They don’t read the forums, so direct contact is best. Thank you.

    in reply to: GanzWorld & Webkinz Newz #881908

    Gennelle Webkinz
    Key Master

    Hi Madfinn. Unfortunately Signatures won’t be coming back :(

    in reply to: GanzWorld & Webkinz Newz #881807

    Gennelle Webkinz
    Key Master

    Hi @iloveblue … Did your Full or Deluxe membership recently run out? If so, just adopt a pet or purchase Deluxe from the eStore to restore that level of membership. If your account is currently Full or Deluxe and nothing’s showing up for you, please contact Customer Support at webkinzsupport@ganz.com with your username and they’ll look into it for you!

    in reply to: Make Suggestions! #881806

    Gennelle Webkinz
    Key Master

    Hi netge. We have a robust testing process to ensure that all items work for everyone. Have you tried clearing your cache a few times and logging back in? This usually restores the items for everyone, both in rooms and the W Shop. If you’re still experiencing issues, please email webkinzsupport@ganz.com.

    in reply to: GanzWorld & Webkinz Newz #878865

    Gennelle Webkinz
    Key Master

    I’m really sorry, but members will not be able to create Topics from now on. The ability to do so was being abused in the previous version of the Forum so the decision was made to simplify the topics.