[Steve_WebkinzKey Master]

The Witch’s Broomstick is automatically awarded to your Dock after you collect all 12 candies. You don’t need to click on the unlock button. You will find it under the furniture tab near the end.

[Steve_WebkinzKey Master]

You can contact our Customer Support department at webkinzsupport@ganz.com

[Steve_WebkinzKey Master]

We will be adding the “Speak to Pet” function back soon. I don’t have a timeline for it yet though.

[Steve_WebkinzKey Master]

Full and Deluxe Members can turn off 3rd party ads in the Parent’s Account controls found here: https://mci2.webkinz.com/parentarea/p_login.php

[Steve_WebkinzKey Master]

Please send an email to webkinzsupport@ganz.com and they will look into your account issues.

[Steve_WebkinzKey Master]

You may need to track down your original comment that you subscribed to. If you edit or delete that comment, you should be able to stop receiving the notification emails.

[Steve_WebkinzKey Master]

We are making another site update tomorrow. If your issue persists after that, please send an email to our Customer Support team: webkinzsupport@ganz.com

[Steve_WebkinzKey Master]

Player Appreciation Week runs from September 7 – 13.

[Steve_WebkinzKey Master]

Please send an email to webkinzsupport@ganz.com and they can look into your account.

[Steve_WebkinzKey Master]

webkinzsupport@ganz.com

[Steve_WebkinzKey Master]

For Secret Code issues, please contact our Customer Support team at webkinzsupport@ganz.com

[Steve_WebkinzKey Master]

The coupons issue will be fixed after our next site update on January 7th.

[Author]

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